Privacy policy

Last updated 4 October 2026

Draft for the owner. This policy is waiting for approval and is not yet in force.

Who we are

This website is run by Nocode Solutions Ltd, which makes TrueSheet. We are the controller of the personal data described here. We are registered in England and Wales with company number 12004770, and our registered office is 128 City Road, London, EC1V 2NX. You can reach us at hello@truesheet.co.uk.

This policy covers this website and the emails you send us about TrueSheet. When the TrueSheet apps are available, they will have their own privacy notice for the information businesses and drivers put into them.

No cookies and no tracking

This website does not set cookies, store anything on your device, or run analytics, advertising or tracking tools. That is why there is no cookie banner. If that ever changes, we will update this policy first and ask for your consent where the law requires it.

The font on this site is stored on our own server, so loading a page does not send your details to a font service.

What we collect, why, and our lawful basis

What	Why	Lawful basis
Server logs kept by our hosting provider: your device's IP address, the page requested, the time and your browser type	To deliver the website and protect it from misuse	Legitimate interests: running a safe website
What you send when you email us: your name, email address, business name, and anything you write, such as how many drivers you have	To reply about early access or a demo, and to keep a record of what we discussed	Legitimate interests: answering business enquiries. If you go on to become a customer, the contract

We do not sell personal data, use it for advertising, or make decisions about you by automated means.

Who else handles it

We use a small number of service providers who process data for us under contract and only on our instructions:

• Microsoft, which provides our email (Microsoft 365).
• The company that hosts this website.

Where a provider processes data outside the UK, we rely on the safeguards UK law allows, such as UK adequacy regulations or the UK International Data Transfer Agreement.

How long we keep it

Server logs are kept for a short period set by our hosting provider and then deleted. We keep enquiry emails while we are talking with you and for a reasonable time afterwards, so we can pick up the conversation again, and then delete them.

Your rights

You can ask us for a copy of your personal data, to correct it, to delete it, to restrict how we use it, to object to our use of it, or to receive it in a format you can take elsewhere. Email hello@truesheet.co.uk. We will not charge you, and we will reply without undue delay and within one month.

Complaints

If you are unhappy with how we have handled your data, please tell us first at hello@truesheet.co.uk. We will acknowledge your complaint within 30 days and reply without undue delay.

You can also complain to the Information Commission, the UK regulator for data protection: ico.org.uk/make-a-complaint, or call 0303 123 1113.

Changes to this policy

When we change this policy, we change the date at the top. If a change affects how we use data you have already given us, we will tell you by email.